A Progress Update for ConsumersSeptember 13, 2017
1) Updated information on U.S. website application vulnerability.
Equifax has been intensely investigating the scope of the intrusion with the assistance of a leading, independent cybersecurity firm to determine what information was accessed and who has been impacted. We know that criminals exploited a U.S. website application vulnerability. The vulnerability was Apache Struts CVE-2017-5638. We continue to work with law enforcement as part of our criminal investigation, and have shared indicators of compromise with law enforcement.
2) Temporary interruption to credit freeze sign-up link.
Due to the high volume of security freeze requests, we experienced temporary technical difficulties and our system was offline for approximately an hour at 5PM ET on September 13, 2017 to address this issue. We apologize for any inconvenience.
3) More details on consumer exemption from arbitration clause.
Equifax Website addressing data breach 2017